Telephone: 017687 44518
4 Penrith Road, Keswick, Cumbria, CA12 4HF View on Map

Terms and Conditions

Thank you for choosing to stay at Linnett Hill. We look forward to welcoming you to the beautiful Lake District and hope this will be the first of many visits.

Please read our terms and conditions below:

Room availability

Whilst every endeavour will be made to secure a specific room requested, Linnett Hill reserves the right to alter such reservations if required. For the avoidance of doubt any alterations will be for a like for like basis.

All rooms are furnished to the same high standard and are unique in their own way - as befits a period property built in 1812.

Prices

The price is a room rate and includes accommodation, breakfast, private gated guest parking and Wifi.

Linnett Hill has a spacious, gated car park at the rear of the property. No charge is made to guests using the Linnett Hill car park during your stay. Non residents parking is available at £10 per vehicle per day, and is at Management's discretion.

The following forms of payment are accepted: cash, cheque with banker’s card and all major National and International Debit and Credit cards (unfortunately we are unable to accept American Express or Diners Club cards).

Please be aware a surcharge of 4% will be levied on all International Credit and Debit card transactions.

Animals

Sorry we do not accept pets as Linnett Hill is Hypo-Allergenic compliant.

Smoking

Linnett Hill is a strictly non-smoking establishment. Smoking is forbidden anywhere in the building, bedrooms, bathrooms and communal guest areas. If guests wish to smoke outside within the grounds of Linnett Hill we ask they are considerate to those around them and are responsible for any litter as a result.

Linnett Hill reserves the right to levy an Exceptional Cleaning Charge of £250 per guest per room, to guests choosing to disregard Linnett Hill's No Smoking policy, necessitating professional deep cleaning and any further remedial action to the premises.

Cancellation and Insurance

If you need to cancel please contact us as soon as possible.

If it is necessary for guests to either alter or cancel their travel arrangements, we will attempt to re-sell the booking on your behalf. If this is not possible, the following details clarify our cancellation policy:

  • If at least 28 days’ notice is given before the intended date of arrival, and we are able to re-sell the room, a full refund of any deposit already received will be made.
  • We do understand that some cancellations are unavoidable and will endeavour to re-sell the room in order to be able to refund a deposit. We will only retain deposits for rooms we are unable to re-sell.
  • Where refunding deposits, an administrative charge of £10.00 per room reserved will be levied.
  • Should the need arise to check out early, shorten or cancel your stay, we reserve the right to charge the full amount/balance outstanding applicable to your original booking.

We recommend guests check their travel insurance provides cover for cancellations due to emergency situations.

Non-availability

Linnett Hill would only cancel a booking if your accommodation was unavailable for reasons beyond our control 'force majuere'.

In this unlikely situation we would attempt to offer you alternative accommodation of a similar standard in the Keswick area. However if this was not possible, or unacceptable to you, we would refund all monies already paid by you.

Linnett Hill's obligation would not extend beyond this remedy.

Arrival and Check-in

Room's should be available from 11.30 on the day of arrival, however you are welcome to arrive anytime and park your car in Linnett Hill's secure private car park.

Formal check-in is up until 12.30 pm or after 4.30 pm - however we do ask guests to provide an approximate time of arrival - please keep us informed of your travel arrangements.

Should you be travelling from further afield and plan to arrive after 10.00pm we ask that you consider fellow guests when checking in and transporting luggage to your room and keep us up to date of your anticipated time of arrival if delayed.

Departure

Please be ready to vacate your room by 10.30am on the day of departure.

Your account is payable on departure, however if you are making an early start please make arrangements to settle your account on the day prior to departure.

Damages, breakages and keys

We take great pride in providing excellent facilities and high levels of cleanliness. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur.

Linnett Hill reserves the right to seek immediate recompense to make good any damages to Linnett Hill and/or its contents owing to malicious and/or negligent actions of guests. 

A nominal charge of £25 will be levied for replacement room keys should the need arise.

Liability

Linnett Hill does not accept liability for any damage, loss or injury to you and/or any member of your party or any vehicles or possessions.

 

Check Availability

Please make your reservation via our secure online booking platform view availability online here.

Alternatively send us a message with your desired room type, arrival date and number of nights you'd like to reserve, and we'll contact you ASAP.

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